Office of Consumer Protection

Toll Free Number : 1214

With the enactment of Tax Act of Bhutan, 2022, sales tax and customs duty of close to 142 goods have been reduced; with the aim to ease inflationary pressure in the market. As a result, market prices of different types of cereals, pulses, cooking oil, milk powder, agricultural spare parts, and seeds are expected to correspondingly decrease. The Office of Consumer Protection (OCP) requests all businesses to refrain from unjustifiably inflating the prices, to ensure that general consumers derive this benefit. Consumers are informed to note this change and are encouraged to report to the OCP in the event of any unethical business practices. For further query or complaints, please contact the OCP at 1214 (toll-free), e-mail to ocp@moea.gov.bt or visit the office during the working hours.